Tax Invoices in Recharge History

It would be handy if we could access tax invoices in our recharge history.  On that note, it would be handy if the recharge history actually showed auto-recharges (which it currently doesn't)

  • Guest
  • Jul 15 2017
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  • Nope Thanks commented
    October 21, 2017 15:16

    Yeah I have been trying to get tai invoices to them off with tax as it's for my small business, and at first I kept being told that it's intended for 'personal' use only, not business. Apparently it's implied "common knowledge, because there are no business plans listed"  and apparently it's in the T&C's somewhere. Well at least it is if you speak with some head of customer service guy, pretty sure it's kc or bc. He needs to get back in touch with reality!

  • Tony Cox commented
    December 14, 2017 05:39

    +1, this would be very handy.

    Response to "Nope Thanks" comment.  According to the ACCC, all companies are required to provide a purchase receipt (which may be a tax invoice or other, but includes the ABN of the company on it) within 7 days of being asked.  According to the ATO, any purchases over $82.50 require a tax invoice to be issued within 28 days of a customer asking for it.  The comment from 'Nope Thanks', while I'm sure was his experience, means that Woolworths aren't committing to their requirements in this space.  It is irrespective of whether you are using it for business or personal, they are still required to provide them.

    References:

    https://www.accc.gov.au/consumers/prices-surcharges-receipts/receipts

    https://www.ato.gov.au/Business/GST/Issuing-tax-invoices/