why can't you make it easier for seniors rather than your daunting and unfriendly online system for buying a phone plan. I wasted 1 hour today and got nowhere. My phone with you is 0427 916650 and I was trying to get the same phone on the new $52 plan. futile
If your online phone system was easier/friendlier you might get more cusyomers like me. I have given up!!