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Being able to go back and choose a number when yours won't rollover
New members would benefit by not get stuffed around right from word go0
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Online Support
Live chat or email support or even support forum where other users can assist each other.2
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Personalised Post Paid Plans
Being able to personalise mobike plans such as swappping included call value for unlimited data, or international minutes which hardly anyone uses could bec3xchanged for unlimited data or premium services. -
Put the Mobile PUK code on the website
Why isn't the Mobile PUK code listed on your website????? I've just locked myself out of my phone and am having a hell of a time trying to get a PUK code. Just put it on the bloody website and save people a lot of drama........0
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Price increase
Price increase but rewards can't be used on new prepaid plans0
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31-day expiry on pre-paid instead of 30 days, so you can recharge on the same day each month.
Instead of a 30-day expiry period on all of your pre-paid recharges, why not extend this to 31 days? This would mean that your customers would be able to recharge on the same day each month (the 1st, for example), which is much easier to remember...1
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Unlimited Standard International Calls
Totally surprised/shocked that Malaysia and Singapore are NOT in the list of countries for the 'Unlimited Standard International Calls'. Would be nice if they are included in the list. These 2 countries are standard inclusions in the International...0
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Recharge online
don't have a page that says "whoops" where the online recharge used to be2
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No more apps
I'm sick of companies forcing users to download apps. They use up memory, are often slower than web browsers and are yet another thing that needs updating, let alone needing to pickup a nother interface. I would think a large company like Woolwo...1
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Convert international minutes into data
If international minutes are unneeded they should be able to be converted into extra data0